ICT Application Support Specialist

20 hours ago

Alice Springs, Northern Territory, Australia Amentum Full time

Amentum is seeking a skilled ICT Application Support Specialist to join their team in Alice Springs, NT - Australia.

The successful candidate will be responsible for providing first and second-level end-user support on a wide range of systems, including business applications, internet/intranet, and web-based applications.

Key Responsibilities:

  • Provide technical support for Microsoft Windows 2012/Win7 and Linux operating systems.
  • Maintain and configure virtual servers and hardware.
  • Resolve user hardware and software problems with printers, laptops, and desktop PCs.
  • Maintain and configure Cisco Call managers, VoIP phones, and user accounts.
  • Maintain accurate inventory of all IT equipment, including networks configurations and drawings.
  • Set up computers with software, security patches, email accounts, security, and network connection settings.
  • Provide technical support for minor internal application requirements, Microsoft Access, PHP, JSP, SQL.
  • Research and negotiate pricing for IT purchases with multiple vendors.
  • Build and maintain a strong relationship with internal and external customers.

Requirements:

  • CompTIA Security + Certification.
  • Formal qualifications in Computer Science or Information Technology.
  • Extensive knowledge of MS Windows, VMWare, and Linux Operating Systems.
  • Understanding of TCP/IP and networks.
  • Strong interpersonal skills and the ability to work with non-technical people over the phone and in person.
  • Strong problem-solving skills and a willingness to learn new technologies.
  • Ability to work in a team environment.

Amentum is an Equal Opportunity Employer.

We are committed to providing a safe and inclusive work environment for all employees.

Pre-employment checks will be required, including referee checks, criminal history checks, a pre-employment medical assessment, and drug test.

Applicants must be Australian citizens or USA citizens who are able to obtain and retain the appropriate level of security clearance and medical clearance, applicable to each role.

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