Agile Service Coordinator

5 days ago


Wagga Wagga, Australia beBeeSupport Full time $72,265 - $79,489

Job Title:

Agile Service Coordinator

Organisation:

Transport for NSW

Job category:

Projects

Location:

Wagga Wagga, NSW

Key Responsibilities:

You will act as the first point of contact across multiple customer service channels adhering to processes, providing prompt and proactive customer service, processing transactions, and escalating where necessary in a timely manner.

Requirements:

  • Ability to work against high volumes
  • Comfortable working in a flexible roster environment
  • Technology savvy enough to learn multiple systems simultaneously

Benefits:

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days.

Additional Information:

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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