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Clinical Administrator
2 weeks ago
Our ideal candidate will excel in a role that combines administrative expertise with clinical insight.
As a key member of our team, you will be responsible for ensuring seamless communication between clinicians and customers. Your exceptional customer service skills will enable you to provide support and guidance to customers, while your clinical background will allow you to make informed decisions and take proactive steps to resolve issues.
The successful candidate will possess excellent administration skills, including proficiency in managing multiple tasks and priorities. They will also have strong interpersonal skills, with the ability to build effective relationships with customers, clinicians, and other stakeholders. Additionally, they will have a keen eye for detail, with the ability to identify and address potential issues before they escalate.
We are looking for someone who is highly organized, with a proven track record of delivering results in a fast-paced environment. The ideal candidate will be able to work autonomously, using their initiative and problem-solving skills to overcome obstacles and achieve goals.
Key responsibilities will include:
- Coordinating bookings and reviewing clinical reports
- Providing quality assurance and making recommendations for improvement
- Managing a diverse client base via phone and email
Additionally, the successful candidate will have:
- Excellent time management and organizational skills
- Strong communication and interpersonal skills
- A professional work ethic and ability to maintain confidentiality
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Benefits of this role include:
- A blend of clinical insight and operational smarts
- A chance to keep using your clinical skills without the clinical fatigue
- Autonomy, trust, and a team that values your work
