Highly Skilled Customer Service Representative
5 days ago
Application Support Role
We are seeking an experienced professional to provide exceptional customer service and support as part of our team.
The ideal candidate will have a strong understanding of databases (PostgreSQL, MySQL, MongoDB, etc.) and Java, with experience in Calypso and/or Murex being highly desirable.
This role requires responsibility for:
- Providing customer support and resolving moderately sophisticated raised issues.
- Maintaining good customer relations and resolving complaints fairly and effectively.
- Developing initiatives to inform and educate customers.
Our organization offers a competitive salary package, private health insurance, employee stock purchase plan, global mentoring program, counseling through our Employee Assistance Program, gym sponsorship, and more.
Applicants must be Australian citizens or possess permanent residency status. We welcome applications from all qualified candidates.
As a key member of our team, you will work closely with colleagues to deliver outstanding results.
Success in this role will depend on your ability to communicate effectively and work collaboratively within the team.
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