Customer Service Representative

5 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $90,000
Customer Service Representative

We are seeking a dedicated and highly organised customer service representative to provide exceptional support to internal and external customers. In this key role, you will be the first point of contact for clients, responding to queries and resolving issues promptly.

  • Responsibilities include responding to customer inquiries via phone and email in a timely and professional manner.
  • Manage relationships between stakeholders and provide first-line resolution to customer complaints.
  • Collaborate with operational teams to resolve complex customer issues.

Key skills and qualifications include:

Required Skills and Qualifications
  • Exceptional communication and interpersonal skills.
  • Highly organised and able to work under pressure.
  • Excellent time management and problem-solving skills.
  • Intermediate skills in Microsoft Office suite.
  • Previous experience using CRM tools is highly regarded.
What We Offer
  • A competitive salary package.
  • Learning and development opportunities.
  • Scope for growth within the organisation.
  • Support from a strong network of business partners.

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