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Trainee Dealer

2 months ago

Sydney, New South Wales, Australia The Star Ent Group Full time

About The Star Ent Group

The Star Ent Group is a leading entertainment and hospitality company, committed to delivering exceptional experiences for our guests. Our team is dedicated to creating a fun and trusted environment, where everyone can enjoy themselves.

Job Summary

We are seeking a Trainee Dealer to join our team at The Star Sydney. As a Trainee Dealer, you will have the opportunity to learn and develop your skills in table games, while providing a positive and memorable guest experience.

Key Responsibilities

  • Game Knowledge and Integrity
    • Demonstrate thorough knowledge and ability of the game(s) the Dealer will deal.
    • Comply with all relevant rules, policies and procedures as set out by The Star Ent Group.
    • Ensure that the integrity of the company and its assets are protected and maintained, including licensing requirements.
  • Customer Service and Communication
    • Provide outstanding customer service and communication skills to our guests.
    • Report any disputes or complaints in a timely manner to the Gaming Supervisor or the Training and Development team.
  • Availability and Flexibility
    • Be available to work across a rotating roster that will include nights, weekends and public holidays following training.

What We Offer

  • Employee Benefits
    • FREE buffet meal with a new menu every day at our Employee Dining Room.
    • Uniform laundered and ready for you daily on property.
    • Free transport on Light Rail from Central to The Star.
    • $10/day parking available on property.
    • 30% staff discounts across our award-winning venues on all 3 of our properties.
    • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships.
    • Generous Paid Leave for primary and secondary carers.
    • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous.
    • Career development, training, and courses via The Star Academy – limitless career opportunities.

About You

We are looking for someone who is passionate about delivering exceptional guest experiences, while maintaining efficient and accurate operations of their designated table games. Your role will be pivotal in shaping the success of our table games operations at The Star Sydney.