Infrastructure Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeInfrastructure Full time $130,344 - $143,721
Infrastructure Leadership Role

The Position: Oversee the delivery of reliable, secure and scalable infrastructure services while leading a high-performing team.

Your Team: Collaborate with skilled professionals who are passionate about service excellence, risk management, and building robust infrastructure solutions.

  • Lead, mentor and develop a team of technical experts to deliver high-quality infrastructure services
  • Manage and maintain core infrastructure services including storage, compute, virtualisation, Windows, Citrix, Identity Management, AWS and Google Cloud Platform
  • Oversee incident and problem management, acting as escalation point for high-severity incidents
  • Develop and execute tactical plans aligned with strategic objectives
  • Collaborate with stakeholders and vendors to align services with business needs and SLAs
  • Ensure compliance with APRA regulations and internal risk frameworks
  • Lead disaster recovery planning, technical capacity forecasting, and continuous service improvement
  • Maintain governance, reporting and operational documentation
Essential Skills & Qualifications
  • Bachelor's degree in IT, Computer Science or related field (or equivalent experience)
  • 7+ years in technical support with 3+ years in a leadership role
  • Strong technical expertise in infrastructure platforms and services
  • Demonstrated success leading teams in regulated or complex environments
  • Experience with ITIL practices and service management frameworks
  • Proven ability to manage vendor relationships and internal stakeholders
  • Industry certifications such as ITIL, PMP or relevant cloud/infrastructure credentials highly regarded
  • Prior experience in an APRA-regulated environment is desirable
About Our Company

We are a leading insurance provider committed to safeguarding our customers and community.

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