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Accounts Receivable Officer

1 month ago

Sydney, New South Wales, Australia SG Fleet Full time
About SG Fleet

SG Fleet is a leading financial services company specializing in fleet management, vehicle leasing, and salary packaging. With a presence across Australia, the UK, and NZ, we offer a comprehensive range of services to our clients.

About the Role

This position is responsible for collecting payments of rentals and miscellaneous invoices for the fleet lease product. The successful candidate will identify and capture client payments, liaise with internal teams and clients, and resolve invoicing and payment issues.

Key Responsibilities
  • Timely review of accounts to ensure prompt identification of accounts beyond acceptable payment terms
  • Prepare statements of outstanding invoices and reconciliations for clients
  • Ensure arrears position aligns with internal systems and financier systems
  • Action incoming correspondence via email, phone, and mail
  • Creating detailed and accurate file action notes for all customer interactions
  • Work effectively with the team to ensure department requirements are met
Requirements
  • Certificate or Diploma in Accounting, Finance, Business Management, or related field
  • Previous experience in a collection/receivable role for a medium-sized operation
  • Financial acumen and ability to overcome obstacles
  • Proficiency with database software and MS Office Suite
  • Strong communication and negotiation skills
About You

You will possess a customer service orientation, a proactive and enthusiastic approach, adept problem-solving and objection-handling skills, patience, resilience, and the ability to build and establish relationships with customers based on rapport and trust.