Senior Business Analyst, Performance Optimization

4 weeks ago

Sydney, New South Wales, Australia University of New South Wales Full time
About the Role

The Senior Business Analyst, Performance will play a key role in supporting the planning, coordination, and delivery of activities to drive key performance indicators and other quantitative and qualitative measures of progress. This includes identifying, in consultation with Faculties and Divisions, key performance indicators (KPIs) and other metrics that align with the University's strategic and operational objectives.

Key Responsibilities
  • Design and maintain delivery of an automated, operationalised solution for performance KPIs and other metrics, dashboards, and scorecards.
  • Establish and maintain excellent communication pathways and working relationships with UNSW stakeholders across the Faculties and Divisions.
  • Provide analysis to support strategic and operational performance objectives through the delivery of critical analyses across different domains, scenario modelling, and statistical analysis.
  • Prepare evidence-based strategic insights, background papers, competitive positioning, and opportunities papers and presentations for senior executives.
  • Work with stakeholders to assist with benchmarking analysis and preparing performance reports, providing insights and analysis into opportunities to improve functional and organisational performance.
  • Apply high-level skills in the design and implementation of data models and ensure UPP process documentation is current and meets business requirements.
  • Support the development of University strategies to improve performance aligned with the university's mission, campus culture, and long-term goals.
About You

We are seeking a highly skilled and experienced Senior Business Analyst, Performance who possesses:

  • Relevant tertiary qualifications (analytics, mathematics/statistics, business, or engineering) or an equivalent level of knowledge gained through any other combination of education, training, and experience.
  • Proven high-level knowledge, understanding, and experience coordinating and delivering on strategic activities in a complex environment, ideally within the higher education sector.
  • Evidenced ability to establish highly effective and collaborative working relationships and initiate change in an organisation using high-level interpersonal, influencing, and written and verbal communication skills.
  • Ability to explain and communicate complex analysis to critical stakeholders in an effective and simplified way.
  • Proven ability to manipulate and analyse data using various tools, coding capabilities, and present the results in dynamic and well-considered formats.
  • Advanced project management skills with the ability to manage multiple concurrent complex projects, provide high-level advice, and review and re-engineer complex systems and processes.
  • Demonstrated ability to operate with a high level of independence, judgment, discretion, and diplomacy, particularly in handling sensitive and confidential matters.
  • Demonstrated high-level administrative and organisational skills, including proven ability to prioritise high-volume workflow to meet critical and competing deadlines.
UNSW Benefits and Culture

As a UNSW employee, you will have access to a range of benefits and opportunities, including:

  • Flexible working options
  • Additional leave during the December festive period
  • Career development opportunities
  • Up to 50% discount on UNSW courses
  • Flexible superannuation contributions and additional leave-loading payments
  • Discounts and entitlements

UNSW is committed to equity, diversity, and inclusion. We encourage applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community, and people of Aboriginal and Torres Strait Islander descent.

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