Venue Operations Lead

6 days ago

Melbourne, Victoria, Australia beBeeVenueOperationsLead Full time $85,000 - $120,000

Venue Operations Lead

Drive business growth and team performance as a Venue Operations Lead. You will be responsible for overseeing multifaceted venues, developing high-performing teams, and delivering exceptional guest experiences.

  • Foster a culture of excellence by leading and inspiring teams to provide outstanding customer service.
  • Maintain day-to-day operations, including opening and closing procedures, back-office administration, staff recruitment and rostering, and guest assistance.
  • Develop and implement strategic initiatives to drive business growth through financial and operational acumen.
  • Ensure compliance with industry regulations and maintain necessary licenses and accreditations.

The ideal candidate will possess:

  • A strong focus on customer satisfaction and ability to build lasting relationships.
  • Outstanding leadership skills, driving team success and delivering exceptional results.
  • Proven experience in managing or assisting the management of complex venues.
  • Ability to leverage financial and business expertise, combined with operational knowledge, to achieve operational targets and vision.

Enjoy a range of benefits, including:

  • An exclusive discount card for select brands.
  • A wellbeing support program.
  • Paid parental leave for permanent employees.
  • An annual share purchase plan for eligible employees.
  • Awards nights and recognition programs.

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