Medical Office Coordinator

2 days ago

Caboolture, Queensland, Australia beBeeCustomerService Full time $58,000 - $68,000

The Role of a Medical Receptionist is multifaceted and demanding, requiring an individual who can effectively manage front desk reception, provide exceptional customer service, and support healthcare professionals with administration duties.

About the Position

We are seeking a Casual Medical Receptionist to join our team. As a key member, you will be responsible for greeting patients, collecting and entering patient details into the database, scheduling appointments, answering telephone calls and enquiries, and maintaining a professional and personable telephone manner.

Key Responsibilities
  • Greet patients warmly and welcome them into the Centre.
  • Collect and enter patient information accurately and efficiently.
  • Schedule appointments as required, ensuring seamless communication with patients and healthcare professionals.
  • Respond to telephone calls and enquiries in a timely and courteous manner.
  • Provide exceptional customer service skills, leveraging previous experience to deliver outstanding results.
  • Maintain a neat and organized workspace, reflecting a high level of professionalism.
  • Be able to multitask and prioritize tasks effectively.
  • Hold knowledge of Pracsoft/Medtech, which is advantageous in this role.
  • Work collaboratively as part of a multifaceted team and independently, demonstrating adaptability and flexibility.

Effective communication and interpersonal skills are essential for success in this position.

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