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Aftermarket Services Consultant Manager

2 months ago

Tullamarine, Australia Caterpillar Full time
About the Role

Caterpillar is seeking a highly skilled and experienced Aftermarket Services Consultant Manager to lead our team in the Asia Pacific Region. As a key member of our Resource Industries Aftermarket Services team, you will be responsible for providing dealers with mining specific product support marketing initiatives and solutions to drive business growth.

Key Responsibilities
  • Lead a team of Aftermarket Services Consultants to achieve annual business plan targets
  • Develop and implement services growth agendas with selected dealers to drive parts and service sales
  • Collaborate with Aftermarket Services Reps and dealers to create targeted customer product plans and forecast requirements
  • Drive dealer parts and service sales by implementing monthly sales management meetings on key products
  • Manage the sales funnel with the Aftermarket coverage team and key account management teams
  • Sponsor key initiatives and growth plans for targeted customer accounts
  • Implement customer strategic approach and lead a customer-oriented sales and marketing culture
  • Supply accurate competitive intelligence gathered from the field and documented in Caterpillar systems
Requirements
  • University degree in Resources Industry, Engineering, or Marketing
  • Experience in Resources Industry sector covering Mining Equipment Products and Applications
  • Experience with dealer and customer facing roles
  • Experience in people leadership
  • Broad company knowledge and good understanding of direct sales and/or sales management experience
  • Excellent customer focus, communication, negotiation, influencing, and selling skills
  • Experience with business planning and sales forecasting
About Caterpillar

Caterpillar is an Equal Opportunity Employer (EEO). We are committed to diversity and inclusion in the workplace.