Aftermarket Services Consultant Manager

3 weeks ago


Tullamarine, Australia Caterpillar Full time

About the Role:

Caterpillar is seeking a highly skilled and experienced Aftermarket Services Consultant Manager to lead our team in the Asia Pacific Region.

Key Responsibilities:

  • Lead a team of Aftermarket Services Consultants to achieve business objectives.
  • Develop and implement services growth agendas with selected dealers.
  • Collaborate with Aftermarket Services Reps and dealers to create targeted customer product plans.
  • Drive dealer parts & service sales by implementing monthly sales management meetings.
  • Manage the sales funnel with the Aftermarket coverage team and key account management teams.
  • Sponsor key initiatives and growth plans for targeted customer accounts.
  • Implement customer strategic approach and lead a customer-oriented sales & marketing culture.
  • Supply accurate competitive intelligence gathered from the field and documented in Caterpillar systems.

Requirements:

  • University degree in Resources Industry, Engineering, or Marketing.
  • Experience in Resources Industry sector covering Mining Equipment Products and Application.
  • Experience with dealer and customer-facing roles.
  • Experience in people leadership.
  • Broad company knowledge and good understanding of direct sales and/or sales management experience.
  • Excellent customer focus, communication, negotiation, influencing, and selling skills.
  • Experience with business planning and sales forecasting.

About Caterpillar:

Caterpillar is an Equal Opportunity Employer (EEO).

For more information, please visit our website.



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