Business Process Improvement Specialist
2 days ago
We are seeking an experienced professional to drive improvements in underwriting, claims, and policy administration processes within our Property & Casualty (P&C) insurance operations.
As a detail-oriented and analytical expert, you will bridge the gap between business needs and technology solutions to achieve process optimization and automation. Key responsibilities include analyzing business processes and data, collaborating with stakeholders to gather and document requirements, developing functional specifications, identifying opportunities for improvement, supporting regulatory compliance and reporting initiatives, and working closely with IT teams to ensure successful implementation of solutions.
The ideal candidate will have a strong understanding of underwriting, claims, and policy lifecycle, as well as excellent communication, documentation, and stakeholder management skills.
Key Responsibilities:
- Analyze business processes and data
- Collaborate with stakeholders to gather and document requirements
- Develop functional specifications
- Identify opportunities for process optimization and automation
- Support regulatory compliance and reporting initiatives
- Work closely with IT teams to ensure successful implementation of solutions
Required Skills and Qualifications:
The following skills are preferred: experience with insurance platforms such as Guidewire or Duck Creek, knowledge of regulatory frameworks and compliance standards, and Agile/Scrum methodology experience.
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