
Customer Relationship Manager
1 day ago
Join a leading Australian owned company to build a meaningful career in commercial construction and industrial services.
We are looking for an accomplished Customer Relationship Manager to lead customer relationships, manage business development programs, and implement effective customer service strategies.
This role is instrumental in driving growth, cultivating strategic partnerships, and expanding client relationships. The ideal candidate is a commercially aware team player who thrives on direct stakeholder engagement and is committed to exceeding both customer and company needs.
- Lead customer relationships to ensure satisfaction and successful project delivery from start to finish.
- Manage business development programs, including planning and coordination of corporate events and suites.
- Implement and maintain effective customer service strategies, providing expert advice and solutions.
In this role, you'll be responsible for managing our existing customer base, developing a robust project pipeline, and actively expanding our client relationships. You will work closely with the Bid and Marketing Managers to prepare customer presentations and inform social media engagement.
What You Will Do- Develop and execute strategic plans to drive growth and cultivate strategic partnerships.
- Manage a diverse portfolio of customers, including key stakeholders, and develop strategic engagement plans.
- Stay informed about industry trends, competitor activities, and market developments to identify potential risks and opportunities.
We offer a supportive, high-performance environment where your skills are valued and your contributions are recognised. You'll enjoy:
- A competitive remuneration package and career growth opportunities.
- An opportunity to work in a dynamic and innovative company culture.
- A strong commitment to safety and well-being.
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