Technology Solutions Specialist

23 hours ago


Melbourne, Victoria, Australia DWS Group Full time
About Us

DWS Group is a professional Technology Consultancy and part of HCLTech. We have offices across Australia, employing over employees in Melbourne, Sydney, Adelaide, Brisbane and Canberra; providing services to a broad range of blue-chip corporate clients, as well as Federal, State and Local Government agencies.

We offer a wide range of services including IT consulting, managed application services, project management, customer driven innovation, digital transformation, data and business analytics, strategic advisory and productivity, and robotic process automation.

Salary and Benefits

This role offers a competitive salary package up to $120K (including superannuation) depending on experience.

Ongoing professional and career development opportunities are available at DWS Group. You will also enjoy an active social club that hosts regular, subsidised events and corporate discounts on various services and products.

Job Description

This is a maximum term position with an initial duration of 6 months, possible extensions. The successful candidate will be required to work in our Melbourne CBD office for 3 days per week.

Key Responsibilities
  • Evaluate functional and technical requirements on high impact projects spanning multiple software technologies
  • Design CRM solutions, including data models, configuration, customisations, integrations, and workflows
  • Acting as a technical guide, speaking conceptually, documenting architecturally and comfortable doing hands-on coding
  • Design scalable solutions using configuration and code to support business functions and product goals
  • Communicate with cross-functional teams, information security, data privacy & compliance and principal architects to ensure a cohesive technical strategy
  • Design and implement integrations between Salesforce and external systems, utilising APIs, middleware tools, and custom development
Required Skills and Qualifications

The ideal candidate will have:

  • Experience with CRM for Business Customers – relationship models
  • CRM experience and expertise in Salesforce financial service cloud and sales cloud
  • Strong knowledge of CRM application development, processes, and best practices
  • Experience with Salesforce integration patterns – Platform events, Streaming API, Change data capture
  • Experience with Salesforce APIs, connectors, middleware solutions like Kafka
What You'll Get
  • A dynamic work environment with a team-oriented culture
  • Ongoing training and development opportunities
  • An attractive salary package and benefits
  • Corporate discounts on various services and products

All applicants must hold Australian Citizenship, Permanent Residency (PR), or other permanent work rights – DWS Group are unable to sponsor or support visas.



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