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Funeral Service Coordinator

2 months ago

Lidcombe, Australia Invocare Full time
About the Role

We are seeking a dedicated and compassionate Funeral Director's Assistant to join our team at InvoCare. As a Funeral Director's Assistant, you will play a vital role in supporting our funeral services, ensuring that families receive the highest level of care and respect during a difficult time.

Key Responsibilities
  • Transportation and Vehicle Presentation: Ensure that our vehicles are presented at a high standard at all times, providing a dignified and respectful service to families.
  • Deceased Care: Work collaboratively to bring the deceased into our care with dignity and respect, adhering to our high standards of service.
  • Event Coordination: Oversee proceedings on the day, ensuring that pre-arranged plans and ad-hoc requests are implemented with precision and care.
Requirements
  • Customer Service: Demonstrate a strong customer service ethos and commitment to service delivery, providing exceptional support to families during a difficult time.
  • Professional Attitude: Possess a professional attitude with an empathetic and compassionate approach towards people, including grieving families and the deceased.
  • Driver's License: Hold a full unrestricted driver's license, enabling you to transport the deceased and provide transportation services.
Benefits of Joining InvoCare
  • Reward and Recognition: Participate in our reward and recognition programs, acknowledging your hard work and dedication to our team.
  • Tailored Training: Receive tailored induction and training programs, equipping you with the skills and knowledge to excel in your role.
  • State-of-the-Art Facilities: Work in well-designed and fitted-out locations with the latest facilities, ensuring an exceptional client family experience.
  • Networking Opportunities: Engage in networking opportunities across the business and with peers, fostering a sense of community and collaboration.
  • Employee Benefits: Enjoy birthday and paid parental leave, as well as free access to our Employee Assist Program.
  • Annual Events: Participate in annual family day social events, promoting a sense of camaraderie and team spirit.