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F&B Operations Supervisor

2 months ago


Brisbane, Queensland, Australia The Star Entertainment Group Full time

FOOD & BEVERAGE OPERATIONS SUPERVISOR

Are you ready to elevate the dining experience?

As the Food & Beverage Operations Supervisor, you will play a crucial role in the seamless management of our food and beverage outlets.

Located in a premier entertainment precinct, our establishment is set to redefine leisure and hospitality, offering an array of dining, entertainment, and retail experiences.

This supervisory position is a hands-on leadership role, focused on enhancing guest satisfaction through efficient service and exceptional delivery standards. You will lead and support F&B Attendants in providing outstanding customer service, ensuring that our venues are well-prepared and organized to meet operational demands.

Key Responsibilities

  • Oversee team members and assist in their training and development to enhance service quality.
  • Maintain high standards of food and beverage service to ensure guest satisfaction.
  • Deliver a professional and hospitable experience to all guests, ensuring timely and effective service.
  • Establish daily performance goals for team members and monitor service efficiency.
  • Provide recommendations to management to optimize revenue and control costs in line with budgetary goals.

Qualifications

  • Demonstrated supervisory experience in a similar environment.
  • Strong written and verbal communication skills.
  • Certification in Responsible Service of Alcohol.
  • Ability to engage with a diverse clientele effectively.

About You

Do you excel in a vibrant, fast-paced setting where every interaction counts? You will have a proven history of leading teams in dynamic environments, showcasing your ability to mentor and inspire others. Your knowledge of RSA compliance, along with your certification, will ensure a safe and enjoyable atmosphere for both guests and staff.

Your leadership in food and beverage operations will be instrumental in shaping the success of our venues. Your communication skills will enable you to connect with a wide range of guests, creating memorable experiences.

What We Offer

  • Complimentary meals during shifts.
  • Uniforms provided and maintained on-site.
  • Discounted parking options available.
  • Generous discounts across various dining and accommodation services.
  • A workplace that values diversity and teamwork.
  • Access to lifestyle discounts, including gym memberships and retail offers.
  • Competitive hourly rates with additional penalties for unsociable hours.
  • A supportive leadership environment.

Our Commitment

We are dedicated to fostering a diverse and inclusive workplace that enhances the experiences of our guests and provides a fulfilling environment for our team members. We embrace authenticity and uphold our core values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from individuals of all backgrounds and experiences, recognizing the unique challenges faced by diverse candidates. Flexible working arrangements are available to support a healthy work-life balance.

Join us in creating exceptional experiences.