Retail Customer Service Specialist

2 weeks ago

Toowoomba, Queensland, Australia beBeeCustomerFocused Full time $15,000 - $40,000

This role plays a vital part in maintaining customer satisfaction by implementing the 3m rule and upholding uniform standards.

The shop floor should be clean, welcoming, with clear aisles, no rubbish, and staff available to assist customers.

Efficiently operate the register, handling sales and interacting with customers.

Be flexible and manage days and opening/closing shifts as required.

Ensure Toymate merchandising standards are implemented and maintained, including accurate ticketing and signage.

Organize and manage stock in the storeroom, keeping it neat, tidy, and easily accessible.

Minimize losses through effective control of entry/exit points, regular staff bag checks, and stocktakes.

Identify and resolve non-scanning items or suspected price errors, replacing damaged labels as needed.

Maximize profits by managing incorrect prices and minimizing changes at the registers.

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