Retail: Customer Service

6 days ago


Toowoomba, Queensland, Australia Telstra Full time

OverviewJoin to apply for the Telstra Retail: Customer Service & Sales Consultant role at TelstraOur purpose is to build a connected future so everyone can thrive.
Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.What you'll doA Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.You will be continually trained on the latest cutting-edge tech and gadgets.
Your knowledge, progressive sales approach and consultative service will empower you to support and provide solutions for our customers.Life at TelstraWe offer a range of perks and benefits to our people, including:30% off Telstra servicesExclusive discounts and offers across 240 brands and partnersA flexible, inclusive approach to parental leaveUnlimited access to 17,000 learning programsMonthly performance rewards and recognition programsBenefits Your Way - TelstraLocationsToowoomba (Grand Central)Working patternCasual, Part Time- and Full-Time roles availableStore hours vary – search your storeIs it you we're looking for?
We're on the lookout for talent to join our team in-store.
A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:The ability to easily build a connection with a variety of new and existing customersAn appetite to quickly develop customised solutions for customersA drive to reach (and exceed) sales targets and KPIsThe hunger to learn and grow within the role (and beyond)A positive and resilient approach to customer service within a busy environmentExperience in a customer-facing roleHow to applyHit Apply now
After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue.
Please keep an eye out for their email to move things along.Retail opportunities at TelstraWhen you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated.
We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work.
We have zero tolerance for harassment and prioritise creating a workplace where everyone is safe and can thrive.We work flexibly at Telstra; talk to us about what flexibility means to you.
When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionCustomer Service and SalesIndustries: Retail Appliances, Electrical, and Electronic EquipmentReferrals increase your chances of interviewing at Telstra by 2xGet notified about new Customer Service Consultant jobs in Toowoomba, Queensland, Australia.
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