Retail: Customer Service

2 weeks ago

Toowoomba, Queensland, Australia Telstra Full time
Overview

Join to apply for the Telstra Retail: Customer Service & Sales Consultant role at Telstra

Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

What you'll do
  • A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.
  • You will be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service will empower you to support and provide solutions for our customers.
Life at Telstra

We offer a range of perks and benefits to our people, including:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave
  • Unlimited access to 17,000 learning programs
  • Monthly performance rewards and recognition programs
  • Benefits Your Way - Telstra
Locations
  • Toowoomba (Grand Central)
Working pattern
  • Casual, Part Time- and Full-Time roles available
  • Store hours vary – search your store
Is it you we're looking for?

We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role
How to apply

Hit Apply now After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment and prioritise creating a workplace where everyone is safe and can thrive.

We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Customer Service and Sales
  • Industries: Retail Appliances, Electrical, and Electronic Equipment

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