Workplace Operations Coordinator

1 month ago

Sydney, New South Wales, Australia WSP Full time
About the Role

We are seeking a highly organized and detail-oriented Workplace Assistant to join our team at WSP. As a key member of our workplace team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional support to our employees and clients.

Key Responsibilities
  • Ensure compliance with all relevant safety, health, and environmental regulations.
  • Assist in maintaining a safe and functional working environment.
  • Support the Workplace Manager and team in various tasks, including reception and concierge duties.
  • Handle ad-hoc requests from the business and team members.
  • Coordinate maintenance, repairs, and services for our facilities.
  • Liaise with cleaning contractors and manage meeting room equipment.
  • Collaborate with catering to provide a seamless Front of House experience.
  • Field and forward inquiries, ensuring a world-class client experience.
  • Provide technical support for internal and external events.
  • Handle procurement of stationery, office equipment, and consumables.
  • Manage finance-related tasks, including invoicing and cost recovery.
  • Action purchase orders and maintain registers.
  • Conduct regular audits to ensure compliance with safety and quality standards.
  • Coordinate repairs, services, and maintenance of tenanted areas and equipment.
  • Assist in managing security systems, electronic access, and alarms.
  • Handle staff and visitor security passes and liaise with building management.
  • Ensure adequate Wardens and First Aiders are appointed and trained.
  • Act as Fire Warden and respond to emergency situations.
  • Maintain safety signage and adhere to requirements.
  • Coordinate field supplies, motor vehicles, and storage space effectively.
  • Provide support for couriers, deliveries, and mail distribution.
  • Identify opportunities for improvement in services.
About You
  • You must have a high school diploma (or equivalent) and be comfortable with technology.
  • You should be confident in providing instruction and assistance to internal and external clients at all levels.
  • You must be able to remain calm, focused, and effective under close scrutiny and in time-critical situations.
  • You should have strong customer service skills, excellent communication and relationship-building skills, and a polished and professional presentation.
  • You must have sound knowledge of MS Word, Excel, and Outlook, and strong organizational and time management skills.
  • You should be a self-starter who can work independently, but also contribute proactively to a strong team environment.
  • You must demonstrate adherence to confidentiality requirements and maintain a high level of ethical behavior.
  • Experience in a similar role, specifically looking after AV setup, would be highly regarded.
  • Existing knowledge of video conferencing systems (e.g. Teams, Zoom) would also be highly regarded.
About WSP

At WSP, we are committed to making a positive impact on communities around the world. Our global team includes over 69,000 employees, working together to deliver innovative solutions that improve the lives of people and the planet.

We offer a range of benefits to our employees, including an employee Share Purchase Plan, which allows you to become an owner and vested partner in WSP's collective success. To find out more about our commitment to the health and wellbeing of our people, and the programs we've designed to help you thrive, visit our Employee Benefits page.

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