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Technical Account Manager
2 months ago
In this role, you will be the primary point of contact for our customers, working closely with our technical teams to provide solutions to complex technical problems. You will also be responsible for managing customer expectations, building customer relationships, and working to resolve technical issues.
To be successful in this role, you will need to have a strong technical background, preferably in networking, and experience in account management or customer relations. You will also need to have strong influencing and negotiation skills, as well as a track record of building strong relationships with clients.
In return for your expertise, you will be offered a competitive salary and the opportunity to work with a dynamic and innovative company.
If you're a motivated and results-driven individual with a passion for technology and customer service, we'd love to hear from you.
Key Responsibilities:
* Build and maintain strong relationships with external customers
* Manage customer expectations and resolve technical issues
* Work closely with technical teams to provide solutions to complex technical problems
* Develop and implement strategies to grow customer satisfaction
Requirements:
* 3+ years of experience in account management or customer relations
* Strong technical background, preferably in networking
* Strong influencing and negotiation skills
* Track record of building strong relationships with clients
If you're interested in this exciting opportunity, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
We look forward to hearing from you"}
