Field Service Technician

3 weeks ago

Somerton Park, South Australia Hitachi Full time
About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment, renowned for its commitment to quality and innovation.

Benefits

  • The role offers a competitive salary package, including overtime and bonuses paid twice yearly, with the potential to earn over $130,000.
  • A permanent full-time position in a leading OEM, providing long-term job security and opportunities for career growth.
  • Exclusive staff discounts on a range of goods and services through our Employee Rewards Program.
  • OEM training and opportunities for upskilling with access to the latest technologies.
  • A supportive work environment with mentors who value your input and encourage innovation.
  • Discounted Medibank health insurance policy and Employee Assistance Program (EAP) to support employees and their families.
  • An Employee Referral Program, offering incentives for successful referrals.

The Opportunity

We are seeking an experienced Diesel Mechanic to join our Field Service team based in Somerton. As a Field Service Technician, you will provide diagnostic, repair, and maintenance services to our customers' equipment, ensuring exceptional customer service and compliance with quality and safety standards.

Key Responsibilities

  • Providing onsite technical support on Hitachi equipment, including diagnostics, repair, and maintenance.
  • Ensuring customer satisfaction through exceptional service and communication.
  • Maintaining a clean and organized work environment, with up-to-date paperwork.
  • Conducting work in compliance with all quality and safety standards and procedures.

Requirements

  • Minimum Certificate III in a Mobile Plant Technology or equivalent discipline (Diesel Mechanic).
  • Previous experience as a heavy diesel mechanic, with OEM equipment experience highly regarded.
  • Current driver's license.
  • Ability to work autonomously and proactively solve technical issues.
  • Excellent interpersonal, communication skills, and customer service etiquette.
  • An uncompromising commitment to quality workmanship and safety policies and procedures.

At Hitachi, we are proud to be an Equal Opportunity Employer, recruiting based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity, and gender, creating a wide culture of shared values and enriched experiences in our business.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.

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