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CRM Technical Specialist

3 weeks ago

Sydney, New South Wales, Australia beBeeImplementation Full time $90,000 - $120,000

Career Opportunity: We are seeking a skilled professional to support the technical aspects of CRM system implementations.

About the Role:

The successful candidate will work closely with cross-functional stakeholders to ensure the CRM solution meets organizational needs and delivers maximum value. Key responsibilities include configuring CRM system settings and workflows, customizing the CRM interface and user experience, testing and validating system configurations, providing technical guidance and expertise throughout the implementation process, overseeing the design, development, and testing of CRM system components, ensuring that the CRM solution aligns with the organization's technical architecture and standards, and providing technical support to users and administrators of the CRM system.

  • Technical Configuration: Configure CRM system settings and workflows to meet organizational requirements.
  • User Experience: Customize the CRM interface and user experience.
  • Testing and Validation: Test and validate system configurations to ensure they function as intended.
  • Technical Leadership: Provide technical guidance and expertise throughout the implementation process.
  • Design and Development: Oversee the design, development, and testing of CRM system components.
  • Tech Support: Provide technical support to users and administrators of the CRM system.

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Analytical thinker with an interest in solving both technical and business challenges.
  • Clear communicator who enjoys working with cross-functional teams.
  • Eagerness to learn and grow in a fast-paced, collaborative environment.
  • Desired Skills: Basic understanding of web platforms and data structures, familiarity with CRM or marketing automation platforms, experience with basic scripting or querying, iGaming or iLottery industry experience.

About Us:

We are a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games. Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values:

  • All about the Player
  • Talent Unleashed
  • Collective Brilliance
  • Good Business Good Citizen