Compassionate Care Navigator

1 week ago

East Ballina, New South Wales, Australia Kirinari Community Services Full time

Kirinari Community Services is a reputable organization dedicated to providing exceptional care and support to individuals in need. As a Care Finder, you will play a vital role in helping people understand and access aged care services, connecting them with relevant supports in their communities.

Job Overview

This is a full-time position that offers a range of benefits, including:

  • A generous salary package up to $18,550 per year

You will work closely with clients in Cobar, Nyngan, Warren, and Condobolin, providing specialist and intensive assistance to help them navigate the aged care system. Your expertise will ensure that individuals receive the care and support they deserve, promoting improved health outcomes and quality of life.

Key Responsibilities

The successful applicant will have:

  • Relevant qualifications and/or experience in social work, human services, aged care, community services, or health
  • Demonstrated understanding of the ageing process and related life transitions
  • Knowledge of aged care supports and services available in local and regional communities, including My Aged Care
  • Strong communication and interpersonal skills, with the ability to engage with culturally and linguistically diverse (CALD) backgrounds and Indigenous communities

As a Care Finder, you will be responsible for:

  • Providing person-centered support to clients, respecting their individual needs, preferences, values, and life experiences
  • Building rapport with potential clients and local intermediaries, including outreach activities to target groups and locations
  • Collaborating with participants, carers/families, and relevant aged providers to enable integrated care and support
Requirements

To succeed in this role, you will require:

  • A commitment to delivering high-quality care and support to vulnerable populations
  • Strong problem-solving skills, with the ability to think critically and creatively
  • Excellent administrative skills, including the use of client management systems and databases
  • A current NSW or National Driver's License and First Aid Certificate or willingness to obtain

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