Security Officer
1 week ago
About Wilson Security
Wilson Security is a leading provider of integrated security services across Australia and New Zealand. Our company is built on a strong foundation of industry-leading expertise, a local and national structure, and a commitment to excellence. We are dedicated to becoming Australasia's leading provider of security solutions.
About the Role
- Location: Various locations across the Townsville region
- Casual opportunities available
- Security licence holders new to the industry welcome to apply
Wilson Security is expanding in Townsville, securing additional contracts that strengthen our presence in the region. This growth has created new roles within our Townsville team, focused on enhancing response and support capabilities for our existing teams and clients.
These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.
Key Responsibilities
- Providing exceptional customer service to visitors, contractors, and clients
- Gatehouse duties and monitoring CCTV and Access Control Systems
- Conducting building patrols to actively report and mitigate security and safety risks
- Identifying and reporting hazards and building faults for rectification
- Providing support to tenants and facilities
- Managing contractors and deliveries through dock management
- Responding to emergency situations
- Contractor management duties
- Ad-hoc duties
Requirements
- Strong customer service skills and a proactive problem-solving mindset
- Ability to work well in a team or autonomously
- Ability to work in a rotational roster (nights, days, weekends)
- Australian citizen or hold unlimited work rights
- Previous experience in corporate real estate contracts (highly desirable)
- Demonstrated ability to prepare and write reports
- Demonstrated ability in the use of computers and security-related systems (Access Control, CCTV, Microsoft programs)
- Availability to and physical fitness to walk and stand for long periods
- Valid QLD security license (including monitoring subclass)
- Crowd control endorsement will be highly desirable
- Current first aid and CPR certificate
Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive training and development, employee benefits like a wellbeing hub, health insurance discounts, and employee assistance programs. Our innovation council and corporate social responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the outstanding security guarding company.
We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.
Master Licence
Wilson Security is a leading Australian provider of integrated security services. From security guards and mobile patrols to alarm responses and concierge, we offer high-quality solutions to suit any organisation. Our successful operations are underpinned by superior performance and the strength of our relationships.
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