Customer Service Representative
7 days ago
Our company is seeking a highly skilled individual to fill the role of Customer Service Representative. In this position, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.
- Data Entry: You will be responsible for entering customer orders into our system, ensuring accurate and timely processing.
- Customer Interaction: You will be interacting with customers via phone, email, and in-person, providing support and addressing their concerns.
- Freight and Shipping: You will be coordinating freight and shipping for client orders, ensuring efficient delivery and communication with clients.
- Relationship Building: You will be developing and maintaining relationships with customers through effective communication and problem-solving skills.
Requirements:
- Data Entry Skills: You must have excellent data entry skills, including accuracy and attention to detail.
- Communication Skills: You must have great communication skills, both written and verbal, to effectively interact with customers.
- Work Environment: You must be able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Interpersonal Skills: You must have friendly and interpersonal skills to build strong relationships with customers and colleagues.
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