
Effective Team Leader Wanted
1 week ago
Opportunity Summary
We seek a talented Customer Service Manager to lead and develop a high-performing team, driving sales growth and exceptional customer service.
This role is ideal for someone with a solid background in customer service, proven sales targets management experience, and the ability to motivate and communicate effectively with others.
Key Responsibilities
- Lead the team in service excellence and develop leadership skills
- Manage daily store operations, including KPIs - Safety, Sales, Loyalty, NPS
- Educate parents on products, demonstrate features and benefits, and foster genuine relationships with customers
- Maintain store appearance and showcase promotions
- Ensure OH&S protocols are upheld for a culture of safety
About You
To succeed in this role, you'll need:
- A solid background in customer service and sales targets management
- Proven experience in leading and motivating teams
- Excellent communication and interpersonal skills
Benefits Package
- Training pathways for personal growth and development
- Team discounts
- Paid parental leave
- An Employee Assistance Program
- Competitive salary and incentives
What's Next?
Submit your CV and answer a few simple application questions. No lengthy paragraphs or cover letter required.
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