Branch Manager

3 days ago


Narangba, Queensland, Australia Reece Group Full time
About the Role

As an integral part of our team in Narangba, you will support engineers, project managers, and tradespeople by ensuring they have seamless access to the products they need to maintain essential services. This role is a blend of customer interaction, team leadership, and branch operations, all aimed at maintaining a high standard of service and customer satisfaction.

Key Responsibilities
  • Deliver customized customer service solutions, meeting the unique needs of our trade customers.
  • Oversee staff management, ensure adherence to OHS protocols, and coordinate branch upkeep to support a smooth and efficient operation.
  • Take ownership of areas such as debt management, resolving customer complaints, and assisting with customer development.
  • Foster strong relationships with customers and encourage staff to develop positive, lasting customer connections.
Requirements
  • Previous experience in retail management or customer service and enjoys helping customers both in person and over the phone
  • A valid driver's licence (pre-hire checks conducted) and is open to working various shifts
  • Competency in using Point of Sale systems or being able to pick up new systems quickly.
  • Forklift License (preferred but not essential)
  • Wanting to develop your career - either locally, within our network
Estimated Salary Range:

$85,000 - $110,000 per annum, depending on experience

Benefits
  • Performance-based bonuses
  • Paid annual leave
  • Continuous learning and development programs to support your career goals
  • Generous discounts for those looking to renovate their bathroom or kitchen
  • Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
  • Paid parental leave


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