Operations Manager

1 week ago


Narangba, Queensland, Australia Reece Group Full time
About the Role

This is a unique opportunity to be part of a leading supplier of plumbing and bathroom products in Australia. As an Assistant Manager, you will play a crucial role in supporting engineers, project managers, and tradespeople by providing seamless access to the products they need to maintain essential services.

Key responsibilities include delivering customized customer service solutions, overseeing staff management, ensuring adherence to OHS protocols, and coordinating branch upkeep. You will also take ownership of areas such as debt management, resolving customer complaints, and assisting with customer development.

Foster strong relationships with customers and encourage staff to develop positive, lasting customer connections.

Requirements
  • Previous experience in retail management or customer service and enjoys helping customers both in person and over the phone
  • A valid driver's licence (pre-hire checks conducted) and is open to working various shifts
  • Competency in using Point of Sale systems or being able to pick up new systems quickly.
  • Forklift License (preferred but not essential)
  • Wanting to develop your career - either locally, within our network
Benefits
  • Performance based bonuses
  • Paid annual leave
  • Continuous learning and development programs to support your career goals
  • Generous discounts for those looking to renovate their bathroom or kitchen
  • Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
  • Paid parental leave
Estimated Salary: $70,000 - $90,000 per year

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