Learning Support Specialist
4 weeks ago
Cadmus is a rapidly growing EdTech company that partners with top-tier universities to enhance assessment accessibility, progression, and success amongst diverse student cohorts through one powerful platform. Our mission-driven team is changing how the world learns by breaking down global accessibility and equity to education barriers to ensure all individuals can reach their highest potential.
We're working hard to achieve an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. To help us achieve this goal, we're seeking an experienced Learning Support Manager to join our team and support our teacher users.
Key Responsibilities:
- Deliver high-quality, fun, and impactful learning experiences across a variety of workshops, webinars, and training sessions for all of our teacher users.
- Build meaningful and value-driven relationships in-person and online to win current and prospective teacher users in individual and group meetings.
- Design high-quality, scaffolded assessments to ensure our teacher users consistently deliver outstanding learning experiences to their students.
- Deliver exceptional support experiences for our teacher and student users by handling inbound support requests.
- Successfully manage multiple projects working end-to-end across our pilot and enterprise implementations.
Requirements:
- You hold a bachelor's degree or equivalent.
- You have 5+ years of experience as a teacher, tutor, learning designer, etc., developing, delivering, and evaluating learning experiences.
- You have experience providing support to users of a software product.
- You have demonstrated experience managing complex projects independently and as part of a team.
Benefits:
- A remote-friendly, flexible working culture where you can work from any global location.
- Learning allowances: because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team).
- A diverse and inclusive workplace where there are no barriers to anyone succeeding.
- A surrounding team of intelligent, mission-driven individuals who genuinely love what they do.
- Pats from Homer, our resident (and super cute) dog
About Cadmus:
Cadmus is a remote-friendly company, and this role is open to candidates in Melbourne or remote anywhere in Australia. We're a company that genuinely cares about education and is committed to making a positive impact on the world. If you share our values and enthusiasm for education, you will find a home at Cadmus.
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