
Shift Operations Coordinator
22 hours ago
We are seeking an experienced Shift Operations Coordinator to join our dynamic team at the Royal Hotel in Ryde, Sydney. As part of a prominent hospitality group, we operate 6 hotels across Sydney and a new venue in the Riverina.
The successful candidate will be responsible for leading and supporting the bar, bistro, gaming, and front-of-house teams, overseeing reservations, reception, housekeeping, and security, ensuring compliance with RSA/RCG/TAB standards, and handling guest feedback and challenges.
About You:
- At least 2 years management experience in a busy licensed venue (gaming experience essential)
- Current RSA, RCG, and Advanced RCG certifications
- Confidence in compliance and incident management
- A flexible, hands-on approach and genuine commitment to service excellence
- Leadership qualities, inspiring by doing and growing by listening
Why Choose Us?
- Join a respected hotel group with opportunities for growth and development
- Step into a vibrant venue that's building momentum
- Fair and balanced roster arrangements
- Clear pathways to higher management roles
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