Scheduling and Administration Officer

3 days ago

Gold Coast, Queensland, Australia beBeeAdministration Full time

**Job Summary:**

We are seeking an exceptional individual to join our team as a Scheduling and Administration Officer. The successful candidate will be responsible for scheduling services, handling high volumes of enquiries, managing daily rosters, and providing administrative support.

This is a great opportunity for someone who is highly organized, has excellent communication skills, and is able to work well under pressure. If you are looking for a challenging role that offers real career pathways, then we would love to hear from you.

Key Responsibilities:

  • Scheduling services for clients by rostering care workers dependent on their qualifications and availability.
  • Handling high volumes of incoming telephone and internet enquiries.
  • Managing daily changes to existing rosters.
  • Providing administrative support to the recruitment team.
  • Updating mandatory compliance items in a timely manner.

Requirements:

  • Proven experience in scheduling, planning, and administration management.
  • Familiarity with Microsoft Office and ability to learn new programs quickly.
  • Excellent customer service skills and ability to establish relationships with clients, carers, and referral sources.
  • Advanced time management and organizational skills.
  • Ability to thrive in a fast-paced environment and work well under pressure.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

About Us:

We are a leading provider of home care services, dedicated to improving the quality of life for our clients. Our team is passionate about delivering exceptional care and support to our community.

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