Senior Hospitality Leader
2 days ago
We're seeking a senior hospitality leader to support the Venue Manager in creating exceptional pub experiences for our guests and their teams. This role unlocks unlimited career opportunities across our extensive network of venues.
A Day In The Life Of A Senior Hospitality Leader
- Champion team coaching, mentoring, guest initiatives, and day-to-day operations to deliver a genuine and local experience.
- Proactively activate local events and develop marketing initiatives that drive business growth.
- Build a responsible service culture centered around fun, passion, and authenticity.
What We Need From You
- You have excellent leadership and operational experience with a positive attitude to thrive in a fast-paced environment.
- You have contagious enthusiasm for delivering exceptional guest experiences and inspiring, coaching, and developing your team.
- You hold current industry RSA, RSG, and Gaming Licence qualifications.
Key Responsibilities:
- Develop and implement strategies to improve customer satisfaction and employee engagement.
- Collaborate with cross-functional teams to drive business growth and achieve goals.
- Ensure compliance with industry regulations and company policies.
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