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Customer Service Representative

2 months ago

Browns Plains, Queensland, Australia Credit Union Australia Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our branch team, you will provide exceptional support and service to our customers, helping them achieve their financial goals through our range of products and services.

Key Responsibilities
  • Provide personalized support and guidance to customers, helping them navigate our products and services.
  • Process transactions and inquiries in a timely and accurate manner.
  • Identify and capitalize on sales opportunities, promoting our products and services to customers.
  • Build strong relationships with customers, understanding their needs and preferences.
  • Work collaboratively with colleagues to achieve sales and lending targets.
What We Offer

At Great Southern Bank, we're committed to building a strong, inclusive, and diverse workplace where people feel valued, connected, and respected. We offer a range of benefits, including:

  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A comprehensive employee recognition program.
  • A range of health and wellness initiatives.
Requirements

To be successful in this role, you will need to demonstrate:

  • Excellent communication and interpersonal skills.
  • A strong customer-focused mindset.
  • The ability to work in a fast-paced environment.
  • A willingness to learn and adapt to new products and services.
How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application online, including your resume and a cover letter outlining your experience and qualifications.