
Tourism Experience Manager
5 days ago
**Job Summary**
The Tourism Experience Manager plays a pivotal role in driving growth and enhancing customer engagement within the Stadium's Tourism business. This includes overseeing the promotion of various tourism products, increasing sales, and identifying new opportunities to elevate Optus Stadium's status as a top-tier destination for both local and international visitors.
This is an exciting opportunity for an ambitious and experienced professional to lead innovative tourism experiences and create lasting memories for visitors from around the globe.
**Key Responsibilities:**
- Direct the sales and business development program for the tourism business, expanding the current customer base through knowledge of the local individual and group tourist landscape
- Deliver the end-to-end visitor experience for Tours at Optus Stadium
- Development of bespoke Tours products within each Tour to reach new target audiences, maximise commercial revenue and increase bookings
- Curation of the Optus Stadium Merchandise range, undertaking extensive research on product mix and pricing to structure the sales strategy
**Requirements:**
To be successful, you will have:
- A sales and business development background in the Australian tourism and/or entertainment industry, with previous exposure to attractions, events, or visitor engagement. Demonstrated sales and marketing experience in growing a retail entertainment or tourism product
- Strategic thinking to identify opportunities and challenges in the tourism market. Clear capability to develop and implement strategy that delivers on key business objectives
- Creativity to create innovative experiences and products that captivate diverse audiences
- Exceptional interpersonal skills to build strong relationships with permanent and casual staff, partners, stakeholders, and customers
**What We Offer:**
We offer a competitive salary and wellbeing benefits, free parking, direct public transport links, discounted on-site café, career growth opportunities, meaningful work, and a team-oriented culture.
This role requires full working rights in Australia and the ability to work outside standard hours particularly around events being held at Optus Stadium and Stadium Park.
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