Delivering Excellence in Customer Experience

3 days ago


Bendigo, Victoria, Australia beBeeTeam Full time $105,480 - $145,580
Virtual Banking Team Leader

We operate in a fast-paced environment where the pursuit of innovation and excellence is paramount. This role offers an exciting opportunity to lead a dedicated team responsible for ensuring compliance, ongoing health, and proactive growth of customers.

The Virtual Home Lending team plays a pivotal role in delivering high-volume, needs-based lending solutions, fostering efficiency, accuracy, and compliance while promoting a collaborative and high-performing team culture.

This permanent position requires 76 hours per fortnight with a hybrid work model prioritizing employee well-being. We prioritize flexibility, operating Monday to Friday from 9am to 6pm (AEST) and Saturday from 9am to 5pm (AEST). You will work standard hours Monday to Friday.

To succeed in this role, you should have:

  • Experience leading teams delivering phone-based or digital services with frontline customer interactions.
  • Proven sales skills in the finance industry or relevant experience.
  • Ability to foster a culture of high performance and attract, coach, develop, and retain talented individuals.
  • Strong understanding of Retail Ways of Working framework and proven record of implementing and utilizing Retail Operating Rhythm in leadership strategies.

As our newest Team Manager in Virtual Home Banking, you will enable sales strategy, drive collaboration, and put the customer first. You'll be part of a diverse team that values you and offers career opportunities and flexibility.

You'll also enjoy:

  • Flexible work options tailored to your life.
  • Health and wellbeing support, including discounted gym memberships, private health insurance options, and Employee Assistance Program (EAP) for you and your immediate family members.


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