
Operational Oversight Manager
1 week ago
Operational Oversight Manager
We are seeking a dedicated and results-driven professional to oversee the day-to-day operations of Control Room, Concierge and Static Guarding across three corporate banking sites in Melbourne.
You will be responsible for:
- Identifying and reporting on significant anomalies or trends to minimize potential deficits in service provision
- Coordinating client site visitations, meetings and stakeholder engagement
- Implementing changes and working flexible hours as a point of escalation
- Preparing and distributing fortnightly rosters
- Relocating Security Officers and coordinating resources as required
About You
To succeed in this role, you will need:
- Proven leadership skills: Experience managing teams in a fast-paced and challenging environment with a strong focus on collaboration and communication
- Fiscal acumen: A deep understanding of labor costs, overtime and recruitment processes
- Strategic thinker: Ability to take initiative and work independently with minimal supervision
- Excellent relationship builder: Strong communication and interpersonal skills to effectively manage employee and client relationships
About the Role
This is an exciting opportunity to join our team as an Operational Oversight Manager and contribute to the delivery of proactive security services and cutting-edge smart technology solutions. As a key member of our team, you will have the opportunity to leverage your skills and experience to drive business success and growth.
What We Offer
We offer a competitive salary and benefits package, including opportunities for career development and advancement. Our team is committed to providing a supportive and inclusive work environment that fosters creativity, innovation and collaboration.
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