
Innovative Salesforce Designer
1 week ago
As a skilled Salesforce designer, you will play a pivotal role in transforming organisations by designing innovative solutions that align with business objectives.
You will act as a trusted advisor to clients, helping them adopt best practices, leverage out-of-the-box functionality, and deliver customer-centric outcomes that drive measurable value.
Key Responsibilities- Advising on the art of the possible with Salesforce, ensuring best practices and out-of-box functionality are adopted to meet current and future customer needs.
- Collaborating with architects, subject matter experts, and other designers to create business capability maps, process flows, personas, customer journeys, and detailed functional specifications.
- Gathering, developing, and prioritising requirements/user stories in partnership with subject matter experts and ensuring team understanding.
- Configuring and conducting system demonstrations, creating prototypes, and wireframes for workshops.
- Configuring out-of-the-box Salesforce functionalities and conducting unit testing of components.
- Supporting change management efforts, enabling smooth business transitions, and assisting with user adoption to establish long-term value.
- Proven experience in Salesforce platform implementation, including designing and configuring solutions for business transformation.
- Strong communication skills for relaying complex concepts to various stakeholders, from technical teams to non-technical clients.
- An innovative, can-do mindset with a passion for solving problems using Salesforce technology.
- Experience in user-centric design methodologies, including the creation of customer journeys and business process flows.
We offer a collaborative, multidisciplinary work environment where you will have the opportunity to grow and develop your skills. Our people are what make our organisation thrive, and we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who've got your back. You'll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive culture.
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