
Guest Experience Leader
3 days ago
Foster exceptional guest experiences in a dynamic retail environment.
- Drive business growth by assessing and fulfilling store needs, leading from the floor to ensure seamless operations.
- Engage with team members, empowering them to understand how their work contributes to the store's success and overall business objectives.
- Implement the store vision, using independent judgment to cascade key strategies to team members.
Key Responsibilities:
- Cultivate a respectful and inclusive team culture, promoting diversity and fostering a supportive, productive, and enjoyable work environment for all team members.
- Oversee the hiring process, including recruitment, selection, and onboarding, to build a strong and diverse team that drives key results and performance.
- Provide coaching and training to team members, identifying development areas and sourcing relevant training solutions to address gaps.
Requirements:
- Must be legally authorized to work in the country where the store is located.
- Must have reliable transportation methods for traveling to assigned stores.
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