Research Support Excellence Leader

1 week ago

Perth, Western Australia beBeeTransformation Full time $138,681 - $146,497
Lead Transformation Initiative

This is an exceptional opportunity to shape the future of research support. As the lead for a Business & Systems Transformation initiative, you will spearhead process improvements and system enhancements that drive excellence across research services.

In this influential role, you will champion strategic planning, streamline workflows, and enhance engagement to deliver high-quality end user focused support.

You will partner closely with senior management groups and stakeholders to achieve successful outcomes.

Your responsibilities will include:

  • Develop and execute business transformation strategies to maximise impact and value.
  • Design and implement processes, guidelines, training, and tools that support customers and research system users.
  • Drive effective communication strategies to strengthen research systems management and support the rollout of future system and process enhancements.
  • Provide leadership in developing systems, processes, and support resources that improve the experience of customers and system users.
  • Work collaboratively with internal and external stakeholders to navigate complex objectives and approaches.

We are looking for values-led leadership experience with a proven ability to initiate, lead, and manage change in a complex research environment aligned to our vision.

Experience implementing best practices, driving continuous improvement, and delivering client-focused services that enhance efficiency and effectiveness.

Strong team leadership and management skills, with the ability to foster a customer-focused and high-performing team culture.

Exceptional interpersonal and communication skills, with the ability to engage and influence others, build productive relationships, and prepare high-quality reports and correspondence.

Proven capability to negotiate and influence diverse stakeholder groups with competing interests.

Experience working within a tertiary education environment is highly valued.

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