Service Operations Specialist

2 days ago

Singleton, Australia beBeeBusinessSupport Full time $80,000 - $125,000

About the Role

We are seeking a Business Support Coordinator to manage our service exchange programs, repair & warranty work which influences service delivery, customer & product support.

Job Description:

The primary purpose of this role is to coordinate the company's service programs. You will be responsible for the compliance of vendors, coordinating reports and ensuring all programs are efficient & effective.

Main Responsibilities:

  • Developing and implementing systems to support the reliable scaling of component service programs, incorporating quality, risk & cost controls.
  • Monitoring performance of programs and flagging potential issues.
  • Completing all service exchange documentation including strip down reports & paperwork.
  • Prioritising the maintenance of business systems, ensuring the timely acquisition & accuracy of data plus other associated administrative duties.

Key Skills and Qualifications:

  • Generating & delivering outcomes, focusing on process development.
  • A high achiever, motivated self-starter who possesses the ability to use initiatives to solve problems and work with minimal instruction/ supervision.
  • Excellent communication skills & a proven ability to identify, build & maintain positive, enduring relationships with stakeholders at all levels.
  • Ability to effectively manage and prioritise work, operate autonomously, resolve problems and make informed decisions.

Requirements:

You must be able to pass a National Police Check.

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