Platform Lead

1 day ago

Melbourne, Victoria, Australia Jemena Full time
About Jemena

Jemena is a leading Australian energy company that owns and operates over $11.5 billion worth of gas and electricity transportation assets across Australia, supplying millions of households and businesses with essential services every day.

About the Role

This role is responsible for leading the ServiceNow platform team with a primary focus on its IT Service Management (ITSM) modules, Configuration Management Database (CMDB), and the HR Service Delivery module.

Key Responsibilities
  • Ensure the effective implementation, management, and continuous improvement of the ServiceNow platform to support the Group's service management.
  • Drive the strategic direction, design, and operation performance of the platform, ensuring alignment with business goals and industry best practices.
  • Implement and optimise ITSM processes in line with ITIL best practices.
  • Manage and support the ServiceNow platform in a comparable organisation.
  • Develop and maintain strong relationships with stakeholders to ensure effective communication and collaboration.
  • Lead and manage a team of professionals to achieve business objectives.
Requirements
  • Extensive experience in managing and supporting the ServiceNow platform in a comparable organisation.
  • Proven experience in implementing and optimising ITSM processes in line with ITIL best practices.
  • Demonstrated experience in team management and stakeholder engagement.
  • Project management experience, preferably IT projects from initiation to completion.
  • Excellent mentoring skills with ability to guide and inspire a team.
  • Strong communication and interpersonal skills.
  • Strong organisational skills and attention to detail.
Technical Experience
  • ServiceNow Certified System Administrator or equivalent experience.
  • ITIL V4 Foundation and additional modules or equivalent experience.
  • In-depth knowledge of ServiceNow platform capabilities, particularly ITSM modules and CMDB.
  • Strong understanding of ITIL framework.
  • Digital Infrastructure and Operations.
  • Excellent management skills with ability to guide and inspire a team.
  • Integration with common identity, data, and control systems e.g. AD, Entra, Flexera, SharePoint, Teams etc.
What We Offer

We offer meaningful benefits and rewards that work for you, including the opportunity for long-term career growth as part of our talent development and succession planning process.

We champion inclusion and are committed to gender equity targets and increasing First Nations representation in our workforce.

We welcome applications from all people, especially women, First Nations peoples, those with differing abilities, LGBTIQA+ community members, those with neurodiverse abilities, those with culturally diverse backgrounds, and from all age groups.

  • Platform Lead

    1 week ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleThis is a key leadership position responsible for overseeing the ServiceNow platform team, with a primary focus on IT Service Management (ITSM) modules, Configuration Management Database (CMDB), and the HR Service Delivery module.Key ResponsibilitiesEnsure the effective implementation, management, and continuous improvement of the ServiceNow...

  • Platform Lead

    2 weeks ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleThis is a key leadership position responsible for overseeing the ServiceNow platform team, with a primary focus on IT Service Management (ITSM) modules, Configuration Management Database (CMDB), and the HR Service Delivery module.Key ResponsibilitiesEnsure the effective implementation, management, and continuous improvement of the ServiceNow...

  • Platform Lead

    1 week ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleThis is a key leadership position responsible for overseeing the ServiceNow platform team, with a primary focus on IT Service Management (ITSM) modules, Configuration Management Database (CMDB), and the HR Service Delivery module.Key ResponsibilitiesEnsure the effective implementation, management, and continuous improvement of the ServiceNow...

  • Core Platform Engineer

    2 weeks ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled Core Platform Engineer to join our team at Platform Ldn. As a Core Platform Engineer, you will play a critical role in maintaining and enhancing our core technology platforms.Key ResponsibilitiesMonitor and maintain the health, performance, and security of applications built on the.NET framework and hosted on...

  • Power Platform Solutions Architect

    1 week ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    We're seeking a seasoned technology professional to join our team at Platform Ldn as a Power Platform Consultant. As a key member of our team, you will be responsible for delivering innovative solutions that drive business growth and success.Key Responsibilities:Design and develop user-centric UX/UI experiences for our clients' platformsDevelop and implement...

  • Solutions Architect

    2 weeks ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled Solutions Architect to join our team at Platform Ldn. As a Solutions Architect, you will be responsible for the comprehensive oversight of data products developed on our multi-cloud platform.Key ResponsibilitiesInterpret business stakeholder needs and convert them into technical solutionsCraft and manage...

  • Solutions Architect

    2 weeks ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled Solutions Architect - Data Platform to join our team at Platform Ldn. As a key member of our organization, you will be responsible for designing and implementing comprehensive data products and platform architectures that align with our business and IT goals.Key ResponsibilitiesInterpret business stakeholder...

  • Solutions Architect

    1 week ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled Solutions Architect to join our Data Platform team in Melbourne. As a key member of our team, you will be responsible for designing and implementing comprehensive data products and platform architectures that align with business and IT goals.Key ResponsibilitiesInterpret business stakeholder needs and convert...

  • Solutions Architect

    5 days ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled Solutions Architect to join our Data Platform team in Melbourne. As a key member of our team, you will be responsible for designing and implementing comprehensive data products and platform architectures that align with business and IT goals.Key ResponsibilitiesInterpret business stakeholder needs and convert...

  • Technical Product Owner

    2 weeks ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled and experienced Platform Engineer to join our team as a Technical Product Owner. As a Technical Product Owner, you will be responsible for shaping our products' roadmaps and platforms towards our strategic goals.Key ResponsibilitiesOperate at the vanguard of the bank's Dev Sec Ops transformation, building...

  • Technical Product Lead

    6 days ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    Technical Product Owner - Platform HostingWe are seeking a highly skilled and experienced Platform Engineer to join our team as a Technical Product Owner. As a key member of our platform team, you will be responsible for shaping our products' roadmaps and platforms towards our strategic goals.Key Responsibilities:Manage a portfolio of critical and...

  • Technical Product Lead

    1 week ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    Technical Product Owner - Platform HostingWe are seeking a highly skilled and experienced Platform Engineer to join our team as a Technical Product Owner.As a Technical Product Owner, you will be responsible for shaping our product roadmaps and platforms towards our strategic goals. You will work closely with engineers and crew leads to translate product...

  • Platform Lead

    7 days ago

    Melbourne, Victoria, Australia Milestone It Full time

    Platform/Service Lead OpportunityWe are seeking a talented and experienced Platform/Service Lead to join our growing team at Milestone It. As a key member of our team, you will play a crucial role in the development and implementation of robust APIs and microservices.Key Responsibilities:Design, build, and maintain high-performance APIs and microservices on...

  • Platform Lead

    11 hours ago

    Melbourne, Victoria, Australia Jemena Full time

    About JemenaJemena is a leading Australian energy company that owns and operates over $11.5 billion worth of gas and electricity transportation assets across Australia, supplying millions of households and businesses with essential services every day.About the RoleThis role is responsible for leading the ServiceNow platform team with a primary focus on its...

  • Solutions Architect

    1 week ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled Solutions Architect to join our team at Platform Ldn. As a key member of our data platform team, you will be responsible for designing and implementing comprehensive data products and platform architectures that align with our business and IT goals.Your primary responsibilities will include interpreting business...

  • Solutions Architect

    1 week ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled Solutions Architect to join our team at Platform Ldn. As a key member of our data platform team, you will be responsible for designing and implementing comprehensive data products and platform architectures that align with our business and IT goals.Your primary responsibilities will include interpreting business...

  • Solutions Architect

    1 day ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled Solutions Architect to join our team at Platform Ldn. As a key member of our organization, you will be responsible for designing and implementing comprehensive data products and platform architectures that align with our business and IT goals.Your primary responsibilities will include interpreting business...

  • Solutions Architect

    3 days ago

    Melbourne, Victoria, Australia Platform Ldn Full time

    About the RoleWe are seeking a highly skilled Solutions Architect to join our team at Platform Ldn. As a key member of our organization, you will be responsible for designing and implementing comprehensive data products and platform architectures that align with our business and IT goals.Your primary responsibilities will include interpreting business...

  • DevOps Platform Lead

    1 day ago

    Melbourne, Victoria, Australia Macquarie Full time

    About the RoleWe are seeking an exceptional Lead DevOps Platform Engineer to join our Software Delivery Platform Enablement team at Macquarie. As a key member of our team, you will play a crucial role in enhancing our engineering experience and building a modern software delivery platform to ensure faster and more reliable software delivery.As a digital...

  • Lead Architect

    2 weeks ago

    Melbourne, Victoria, Australia State Government Of Victoria, Australia Full time

    About the RoleThe Department of Government Services is seeking an experienced Lead Architect to lead the overall architecture for the Common Corporate Platforms (CCP) program.Key Responsibilities:Provide leadership, direction, and governance to information, platform, and application design for CCP cloud platforms.Play a lead role in the Whole of Victorian...