Enhance Your Career as a Customer Service Liaison
2 weeks ago
Job Title: Customer Service Liaison
At TotalCare Hearing, we are dedicated to creating an inclusive work environment that fosters human growth and potential. As a Customer Service Liaison, you will play a pivotal role in helping us achieve this vision.
- Engage with customers through phone calls, emails, and in-person interactions, providing personalized product information and answering inquiries effectively.
- Schedule appointments for hearing assessments and consultations with our expert audiologists.
- Guide customers through our innovative range of hearing devices and accessories.
- Resolve customer concerns efficiently to ensure every interaction leaves a positive and lasting impression.
- 2+ years of experience in delivering exceptional customer service in retail or allied health environments.
- Good computer literacy and the ability to navigate various software programs.
- Attention to detail with a solid administrative background and a collaborative spirit.
- A competitive remuneration package
- Ongoing training and continuing professional development to support your career growth and opportunities.
- Clinic incentives available throughout the year
- Paid Parental Leave
- Hearing Aid Benefits available to Employees, Family and Friends
- Access to Employee Assistance Program (EAP) at no cost
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