Customer Banking Expert

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time

Delivering Exceptional Banking Solutions

Job Description:

We are seeking a skilled banking professional to join our team as a Customer Banking Specialist Relief. This role will provide in-depth conversations with customers about their overall banking needs, including home loans, business banking, and financial advice.

Responsibilities:

  • Conduct financial health checks to assess customers' financial needs and identify areas for improvement
  • Provide support to local branches through travel
  • Help customers make informed financial decisions by educating them on our in-branch technology and digital banking options
  • Problem solve and provide effective solutions while championing our processes and procedures

Requirements:

  • Proven experience delivering exceptional customer service in a financial services, retail, or hospitality environment
  • Excellent communication skills and the ability to articulate financial terms in a clear way
  • The ability to ask the right questions, find solutions, act with integrity, and place the customer at the center of everything you do
  • A genuine interest in building a career that improves the financial wellbeing and lives of our customers

Benefits:

  • Opportunity to work with a leading bank and contribute to the success of our customers
  • Chance to develop your skills and expertise in a dynamic and supportive environment
  • Fulfilling career path with opportunities for growth and advancement

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