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Loyalty Operations Manager

4 weeks ago

Sydney, New South Wales, Australia Accor Full time
Job Title: Loyalty Operations Manager

Accor is a world leader in the hotel industry, with a presence in 110 countries and a portfolio of over 5,000 hotels and 10,000 restaurants and bars. As a Loyalty Operations Manager, you will play a key role in driving the success of our loyalty programs across the Pacific region.

Key Responsibilities:
  • Develop and implement loyalty programs to drive member growth, retention, and satisfaction.
  • Collaborate with business units to ensure commercial objectives are met.
  • Manage budgets and oversee the execution of loyalty programs.
  • Support hotel teams in delivering exceptional member experiences.
  • Align global strategies with regional requirements.
Requirements:
  • 8 years of experience in hotel marketing or loyalty program management.
  • Strong background in loyalty and acquisition marketing.
  • Proficient in Microsoft Office, particularly PowerPoint and advanced Excel.
  • Knowledgeable in website content management systems and analytics.

Accomplish your career goals with Accor

Accomplish your career goals with Accor, a world leader in the hotel industry. As a Loyalty Operations Manager, you will have the opportunity to drive the success of our loyalty programs and make a meaningful impact on our members' experiences.