Loyalty Operations Manager

4 weeks ago


Sydney, New South Wales, Australia AccorCorpo Full time
Loyalty Operations Manager

AccorCorpo is seeking a highly skilled Loyalty Operations Manager to join our team in the Pacific region. As a key member of our loyalty team, you will be responsible for managing the implementation of Accor Loyalty programs across the Pacific, focusing on member growth, retention, satisfaction, and performance.

Key Responsibilities
  • Develop and oversee loyalty member offers and marketing strategies to drive member engagement and retention.
  • Collaborate with business units to ensure commercial objectives are met and program execution is aligned with global strategies.
  • Manage budgets and resources to deliver high-quality loyalty experiences for members.
  • Support hotel teams in implementing loyalty programs and providing training on compliance and updates.
  • Partner with external partners to enhance member experiences and drive loyalty program growth.
Requirements
  • 8+ years of experience in hotel marketing or loyalty program management.
  • Strong background in loyalty and acquisition marketing, with a focus on member growth and retention.
  • Proficient in Microsoft Office, particularly PowerPoint and advanced Excel.
  • Knowledgeable in website content management systems and analytics.
  • Degree or diploma in Business Marketing.
What We Offer

AccorCorpo offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced loyalty professional, we encourage you to apply for this exciting opportunity.



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