Transformative Business Growth Expert

4 days ago

Melbourne, Victoria, Australia beBeeTransformation Full time $180,000 - $240,000
AI Transformation Strategist Role

We are seeking a skilled AI Transformation Strategist to drive business growth through transformative services programs.

This high-impact role involves shaping and driving transformational services initiatives on Service Now AI, CRM & Industry Platform.

The ideal candidate will partner closely with Sales Executives, Account Executives, Solution Consulting, and other go-to-market teams to design and position large, complex, and transformational service-led deals with strategic customers.

This role is pivotal in expanding Service Now's footprint through business transformation, value-led services engagements, and AI-powered solutions.

You will act as a single thread providing continuity from sales to delivery, ensuring that every program of work is aligned to customer outcomes, commercially sound, and positioned for successful execution.

Your Key Responsibilities
  • Partner with Sales Executives and align with Account Executives, Solution Consulting, and other go-to-market teams to position and sell high-value professional services engagements.
  • Act as a single point of continuity from sales to early delivery, providing continuity into the early phases of delivery and ensuring a seamless transition into execution.
  • Lead discovery workshops with strategic and enterprise customers to uncover business goals, transformation priorities, and AI-driven opportunities.
  • Translate vision into a clearly defined delivery scope – producing Statements of Work (SOWs), delivery roadmaps, resource plans, and success criteria.
  • Build accurate services estimates, select the right pricing model (T&M, fixed price, or subscription based), and ensure profitable delivery margins.
What You'll Bring
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Proven Service Now delivery experience in large-scale transformation programs across multiple modules.
  • Strong commercial skills – able to scope, estimate, and structure profitable deals.
  • Executive presence and the ability to engage with C-level stakeholders.

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