Business Transformation Expert

2 weeks ago

Melbourne, Victoria, Australia beBeeTransformation Full time $150,000 - $250,000
Job Overview

We are seeking a highly skilled Business Transformation Expert to drive our customers' long-term success by accelerating their journey to value realization, ensuring predictable renewals, and maximizing the impact of our solutions across their business transformation initiatives.

Key Responsibilities
  • Drive Post-Sales Success: Lead the customer's post-sales transformation, aligning our offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes.
  • Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and our organization. Leverage the right resources at the right time to ensure success.
  • Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization.
  • Focus on KPIs: Guide and inspire the Business Transformation team to meet critical operational KPIs—adoption, technical health, renewals, customer satisfaction, and expansion. Work with customers to align their roadmap and drive new revenue opportunities.
  • Foster Strategic Alignment: Build relationships with our leaders and incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success.
  • Advocate for Innovation and Continuous Learning: Drive innovative solutions for our customers and foster a culture of agility and calculated risk-taking within the team.
  • Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized.

Requirements:

  • Possess exceptional leadership and relationship-building skills.
  • Demonstrate expertise in business transformation, including change management, process optimization, and technology implementation.
  • Have a proven track record of driving customer success and achieving business outcomes.
  • Be able to communicate complex ideas simply and effectively.
  • possess excellent problem-solving and analytical skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.
  • The chance to make a real difference in our customers' businesses and lives.

How to Apply:

Please submit your application, including your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you

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